Fountainlife ltd
Ensure health and safety of the private hiredriver and
passengers
1
Overview This POLICY is about ensuring your own health and safety and that of
anypassengers travelling in your vehicle.
This POLICY is made up of three elements:
- Recognise hazards and assess risks to health and safety
- Prevent or protect yourself and passengers against potential hazards and
risks - Respond to an emergency affecting passengers
Who this POLICY is for
This POLICY is for drivers of private hire vehicles.
PPL 2
Performance
criteria
You must be able to:
You must be able to:
You must be able to:
Recognise hazards and assess risks to health and safety
P1 identify your responsibilities within the regulatory framework designed to
protect you and passengers against potential hazards and risk
P2 identify hazards and risks within the work environment that could expose
a driver and passenger(s) to potential danger
P3 carry out a risk assessment
P4 obtain assistance and advice from an appropriate person when the level
of the risk is not certain
P5 take action to remove, isolate or remove the risk
P6 record and communicate details of a particular hazard and risk so that
contingencies and future plans can be implemented by appropriate
people
Prevent or protect yourself and passengers against potential hazards
and risks
P7 co-operate with people and policies designed to reduce exposure to
hazards and potential risk
P8 follow policies or procedures designed to limit risk to you and the vehicle
occupants
P9 take immediate and effective action where the safety or welfare of the
passenger is at risk
P10 take action that is within own personal limits of authority and ability
P11 report adverse incidents to the appropriate person or body
Respond to an emergency affecting passengers
P12 respond to emergency situations that affect the passengers safety
including:
P12.1 contact the appropriate service for assistance
P12.2 use appropriate emergency equipment
PPL 3
Knowledge and
understanding
You need to know and
understand:
You need to know and
understand:
You need to know and
understand:
Recognise hazards and assess risks to health and safety
K1 the main Health and Safety frameworks and policies that protect the
driver, passenger and other road users
K2 the difference between a hazard and a risk
K3 hazards a driver may face
K4 responses to identified hazards to limit risk to self, passengers and other
road users
K5 how to undertake a risk assessment to limit the risk to self, passenger(s)
and other road users
K6 the ‘duty of care’ a driver has in relation to passengers and other road
users
K7 the consequences of not following health and safety rules and
regulations
K8 the types of insurance that a driver requires for indemnifying self or
customer(s) for harm or loss
K9 how to minimise physical risks as a result of manual handling,
movements and postures
Prevent or protect yourself and passengers against potential hazards
and risks
K10 the different roles of the emergency services and personnel who can
support a driver in the course of their duties
K11 how to reduce and prevent emotional stress and anger when driving
K12 how to use appropriate equipment and alarm systems to act as a
deterrent and limit personal risk to a driver
K13 the use of conflict management techniques to limit personal risks
K14 the importance of healthy lifestyle in relation to your duties
K15 the importance of contingency planning for unforeseen incidents and
emergencies
Respond to an emergency affecting passengers
K16 why it is important to follow the customers’ instructions in an incident or
emergency involving that customer
K17 the action to be taken in the event of a vehicle breakdown at the
roadside
K18 the necessity of ensuring the customers’ safety and welfare in the event
of an incident or emergency
K19 the importance of providing reassurance to passengers who may be in
shock, worried, concerned or whose first language is not English
PPL 4
K20 the procedures that you can take when confronted
with a road accidentor other acute emergency
